Shipping policy

Shipping and delivery terms

Delivery area

We currently deliver physical goods exclusively to delivery addresses within Germany. Orders for delivery to other countries are currently not possible.

Processing and delivery times

Unless otherwise stated in the relevant product listing, standard physical products are usually manufactured or prepared for dispatch within 2–4 business days. The shipping carrier’s transit time is additional. Processing may take longer for personalised products, custom orders, seasonal peaks in order volume or public holidays; the information provided for the respective product and at checkout applies.

Express production can be requested before ordering by emailing info@danisdrip.de. It is only available if we expressly confirm it. Express production does not guarantee a particular shipping carrier transit time.

Shipping costs and carriers

The applicable shipping costs are displayed in the cart and at checkout before you complete your order. Standard shipping within Germany is free for orders of EUR 75.00 or more, unless otherwise stated in the shop.

Depending on the shipment, we use DHL or Deutsche Post. Where tracking is available, you will receive the tracking link by email.

A binding delivery deadline arises solely from the information in the respective offer or an express individual confirmation. Business days are Monday to Friday, excluding public holidays at the registered location of Danis Drip.

Digital products

Digital products, particularly STL files, are not physically shipped and therefore do not incur shipping costs. After successful payment, they are provided electronically in accordance with the product description through the download solution used or via a download link sent to the email address provided when ordering. Please check your email address and save the file once it has been made available.

Collection

If collection is offered and selected at checkout, we will notify you when your order is ready for collection. Please only collect your order after receiving this notification.

Incorrect or undeliverable address

Please check your delivery address before submitting your order. If a shipment is returned to us because the customer provided an incorrect or incomplete address, additional shipping costs may apply for reshipment. Statutory rights remain unaffected.

Damage in transit

Please report any visible damage in transit to info@danisdrip.de as soon as possible. Failure to report damage does not restrict your statutory warranty rights.